Amazon Music is a popular music streaming service that offers a wide variety of songs, albums, and playlists for music lovers. While the service is highly regarded, there may come a time when you want to cancel your Amazon Music subscription. Whether you’re switching to a different platform or simply don’t need the service anymore, this guide will walk you through the process of canceling your Amazon Music subscription.
In this article, we’ll cover the necessary steps for canceling your Amazon Music membership, explain different subscription types, and provide troubleshooting tips in case you encounter any issues during the cancellation process. Let’s get started!
Types of Amazon Music Plans
Before canceling your Amazon Music subscription, it’s important to understand the different types of plans available. The cancellation process might vary depending on which plan you’re subscribed to.
Amazon Music Free
Amazon Music Free is a basic, ad-supported plan that gives users access to a limited selection of music. This plan is free to use and doesn’t require a paid subscription. Since there is no payment involved, you don’t need to worry about canceling anything.
Amazon Music Unlimited
Amazon Music Unlimited is a premium subscription service that provides access to over 70 million songs. This plan offers various pricing tiers, including:
- Individual Plan
- Family Plan
- Student Plan
Amazon Prime Music
If you’re an Amazon Prime member, you have access to Prime Music, which offers a selection of songs and playlists. While this plan is included with your Amazon Prime membership, it’s possible to upgrade to Amazon Music Unlimited for a broader selection of music.
Amazon Music HD
Amazon Music HD offers high-definition and ultra-high-definition music streaming. It’s available as an add-on to your existing Music Unlimited plan for an additional cost.
How to Cancel Amazon Music
Now that you know the different types of plans, it’s time to cancel your subscription. Follow these step-by-step instructions based on the device you’re using.
Cancel Amazon Music via the Amazon Website
- Log in to your Amazon Account
- Visit www.amazon.com and log into your account using your username and password.
- Go to Your Music Settings
- Hover over the “Account & Lists” menu located at the top-right of the page.
- Under the “Your Account” section, select “Your Prime Membership” or “Your Amazon Music Settings” (depending on the plan you have).
- Manage Your Subscription
- Scroll down to the “Amazon Music Unlimited Settings” section.
- Click on “Manage Subscription.”
- Cancel Subscription
- Select the option to cancel your subscription. You will be prompted with a confirmation message asking if you’re sure you want to cancel. Click “Confirm” to finalize the cancellation.
- Confirmation Email
- You will receive a confirmation email indicating that your subscription has been canceled.
- You will receive a confirmation email indicating that your subscription has been canceled.
Cancel Amazon Music via the Amazon Mobile App
- Open the Amazon App
- Launch the Amazon app on your smartphone or tablet.
- Go to Your Account
- Tap the menu icon (three horizontal lines) located at the top-left corner of the screen.
- Scroll down and select “Your Account.”
- Access Your Amazon Music Settings
- Tap on “Amazon Music” under the “Your Apps & Devices” section.
- Manage Your Subscription
- Select the “Manage Subscription” option.
- Tap “Cancel Subscription” and follow the on-screen prompts to confirm your decision.
- Confirmation
- Once the cancellation process is complete, you will receive an email confirming the cancellation of your Amazon Music subscription.
- Once the cancellation process is complete, you will receive an email confirming the cancellation of your Amazon Music subscription.
Cancel Amazon Music via Amazon Customer Service
If you prefer, you can cancel your subscription by contacting Amazon’s customer service team. Here’s how:
- Visit Amazon’s Help Page
- Go to the Amazon website and scroll to the bottom of the page.
- Click on the “Help” link under the “Let Us Help You” section.
- Choose Your Support Option
- Select “Contact Us.”
- Choose the relevant options to chat with an agent or request a call back.
- Request to Cancel
- Once connected with a representative, inform them that you wish to cancel your Amazon Music subscription.
- Confirmation
- The representative will guide you through the cancellation process and send you a confirmation email once the cancellation is successful.
- The representative will guide you through the cancellation process and send you a confirmation email once the cancellation is successful.
Things to Keep in Mind After Cancelling
After canceling your Amazon Music subscription, there are a few things you should know:
1. Access to Music After Cancellation
Depending on your subscription plan, you may lose access to certain features and songs after canceling your subscription. For instance, if you were subscribed to Amazon Music Unlimited, you will no longer be able to access the premium features such as unlimited skips or offline listening once your subscription ends.
2. Refunds
If you have paid for a full month of Amazon Music Unlimited or Amazon Music HD, and you cancel mid-cycle, Amazon typically does not provide refunds for unused time. However, you will still be able to enjoy the service until the end of your billing cycle.
3. Canceling During a Free Trial
If you’re currently in a free trial period and decide to cancel, you will lose access to Amazon Music Unlimited or HD immediately upon cancellation. However, you will not be charged.
FAQs About Cancelling Amazon Music
1. Can I cancel Amazon Music if I have a Prime membership?
Yes, you can cancel Amazon Music Unlimited even if you have a Prime membership. The Prime Music benefits are still available to you, but Amazon Music Unlimited requires a separate cancellation process.
2. Will I get a refund if I cancel Amazon Music?
Amazon typically does not provide refunds for unused portions of your subscription. However, you will have access to the service until the end of your current billing cycle.
3. How do I cancel Amazon Music HD?
To cancel Amazon Music HD, follow the same steps as canceling Amazon Music Unlimited, but ensure you are managing the HD add-on subscription.
4. Can I cancel my Amazon Music subscription at any time?
Yes, you can cancel your Amazon Music subscription at any time. If you cancel mid-cycle, you will still have access to the service until the end of the billing period.
5. Will I lose my saved music after canceling?
Once your subscription ends, you will no longer have access to saved music on Amazon Music Unlimited or Amazon Music HD. However, any songs purchased through Amazon will remain in your account.
Cancelling Amazon Music is a straightforward process whether you’re using the website, mobile app, or customer service. Just follow the appropriate steps for your device and plan, and you’ll be unsubscribed in no time. Remember, once you cancel your subscription, you’ll lose access to the features of Amazon Music Unlimited or HD, but your Prime Music benefits will remain intact. If you have any issues or need assistance, don’t hesitate to reach out to Amazon’s customer support team.
By following this guide, you can easily cancel your subscription, save money, and move on to other music platforms if needed.